Garage Gate FAQ

Vernon’s Garage Doors – FAQ

Garage doors and gates in Mount Vernon or in Yonkers New York, at least the high quality ones, are designed to work properly for many years, and if we leave aside the basic required for maintenance, greasing and lubrication, and the common service every overhead door or gate in New York require few years, the garage gates don’t cause problems, considering that they can be used more than a thousand times every year.
If you live near Mount Vernon, Yonkers or in Westchester County, or own a store or a warehouse in New York, and you are experiencing problems with your garage door, we welcome you to get in touch with Vernon’s Garage Doors for a same day garage door repair service. Alternatively, you can read our frequently asked question we gathered during many years in the garage door repair and installation industry in New York City.
For any questions which aren’t being answered here, we welcome you to get in touch Vernon’s Garage Doors or to call us at: 914-205-6141 and one of our overhead doors and gates specialist will try and assist you.
Before we begin answering popular question about garage doors and gates, we would like to clear something very important: every overhead door or rolling gate which is not working properly, even if it just a simple safety sensors issue, or a heavy duty torsion spring problem, should not be used, before it is examined by a trained garage gate technician, who will locate the problem, repair it, and make sure the door or the gate are safe for use again. If you will insist open up the door, or shut down the gate, when obviously there is something wrong with it, you can create a bigger problem, but more important, you will put yourself at risk of getting injured.

Why my garage gate door is not closing fully?

There are many possible reasons why a garage gate is not closing all the way. And to better understand the question, we will need more information. It can be garage gate motor issue, a broken spring, snapped cable, or even garage gate safety sensors. But the important thing in that case, is that you should not try and repeatedly open or close the door, since it will probably lead to a bigger problem. Take a look at one of the many garage door do-it-yourself repairs you can find online, or get in touch with a local garage gates company in Mount Vernon.

Garage spring opener

What is your service area?

We offer local garage gate services near Mount Vernon, Yonkers, Larchmont, New Rochelle, and Westchester County. Since we are doing our best to provide a same day service, we try to stay local. But at the same time, we will never say no to our customers, so if you heard about our service, and you are interested to use us for your next garage gate project, please contact us, and we will be there for you. Not once we repaired garage gates in Queens NY, commercial overhead doors in Rockland County and more. Since when our customers need us, we will always be there for them. We have clients all over New York, and we will never say no to someone who need our help.

What kind of projects your company do?

We repair and install overhead doors and roll down gates. We repair, install and maintain commercial and residential garage gates in Yonkers, and home garage doors near Mount Vernon. We also repair iron gates, electric gates, swing gates, sliding gates and more. We can perform both commercial and residential projects in Yonkers, and there was never a garage gate project that was too small or too big for our garage gate experts.

What brands do you serve?

We serve all garage gate brands!
Amarr garage gates.
Genie garage motors.
Craftsman motorss.
Clopay garage gates.
Matalonco Garage Doors.
Lift Master Motors.
Wayne Dalton overhead doors.

What method of payment do you accept?

We accept checks, cash and all major credit cards. Our company is insured, so proof of general liability will be provided if required. We are qualified to service both commercial and residential garage gates in New York.

What are your operation hours?

Vernon’s Garage Doors are open every day, between 7 AM and 10 PM. But the nature of our service as a company that offer emergency repairs as well, require from us to available 24-7 for emergency garage gate repairs. You might be in need for garage door repair near Yonkers, or for garage gate service in Mount Vernon, we will be there for you.

Do you install new garage gates?

Of course we do, we offer a complete service for new garage gate installment, including supply and installment of new garage gates motors. We install high quality garage gates from leading brands, and we provide full service which include maintenance for garage gates in New York.

Where can I read reviews about your services?

We are proud of our reputation. In our days, it seem like everything is a click away. You can read reviews about the services of Vernon’s Garage Doors in our Google Business testimonials.

Do you offer warranty?

Obviously we offer warranty. We offer warranty for repairs and new installation, garage gates and roll up gates.

FAQ about Garage gate Problems

Garage gate installation

What is wrong with my garage gate?

The options when it comes to garage gate problems in New York are many, and there is no one particular problem that cover all the possibilities. But we gathered few of the common problems, and we will try to touch each one of them. If you are not sure, please get in touch with Vernon’s Garage Doors for same day garage gate repair near Mount Vernon and Yonkers.

Why my garage gate in Yonkers is not closing all the way?

Most likely, but not for sure, that there is something wrong with your safety sensors. The way the garage gate motor works, is that it needs to get a signal from the safety sensors, “informing” the garage motor that everything is ok, the open is clear, and it is safe to close the door. If something is blocking the door’s path, if the sensor is jammed, the wire is cut, or anything else that prevent the sensors from doing their job, the motor will not close the door.
Know that every motor-driven garage gate in Yonkers should include safety feature, like the safety sensors. The safety sensors may be a reason for many garage gate repairs, but at the same time, they are required by law, and can save life. So never remove or use the door remotely without them. It can be a commercial overhead door in Mount Vernon, or a commercial gate New York New York, never ignore safety!

Which is the best garage gate motor in Yonkers?

Ask any garage gate supplier, which is the best garage motor? And each motor manufacture will say that they are offering the best motors in the American market.
After many years of servicing garage gates near Mount Vernon and Yonkers, we come to the conclusion that our preferred and recommended garage motor manufacture to work with is Liftmaster, who create high quality and reliable garage motors. Whether it is a chain drive garage motor or a belt drive garage motor, Liftmaster will be a wise choice, and will remain reliable for many years.

Should I repair or replace my garage gate?

This is a popular question, but it should be answered only after inspecting the garage gate, and making sure that it will be unsafe to repair it, or that the repair is going to cost more than it would cost to replace it with a new garage gate. But when you use the services of Vernon’s Garage Doors, you get service that can answer all your garage gate needs, whether it is fixing garage gate, or installing new overhead door.

Do I need to maintain the garage gate?

Overhead garage gate tune up, or a rolling gate tune-up for that matter, is a process that should be performed twice a year for garage doors in Yonkers and in Mount Vernon, and it should improve the movement of the door or the gate move, and preserve their parts. At the same time, the maintenance give the person who perform the maintenance (You or a garage gate expert), to inspect the door or the gate, and to make sure they are safe for use, and that there are no broken parts. We offer same day garage gate maintenance service in Mount Vernon, simply call 914-205-6141 and we will be there.

What to do when garage spring snapped?

The garage gate springs are under a lot of tension, and when a spring snap it can be dangerous. The best thing you can do is to stop using the garage gate, and hire a nearby garage gate company, to replace the broken spring for you. We for instance, carry springs for the majority of the home and commercial garage gate in Yonkers and in Mount Vernon New York, and the springs we do not carry, we can get the same day. You might be looking for torsion garage spring repair Bronx New York, commercial torsion spring near Yonkers, or a pushup gate spring in Brooklyn, we can help.

Rolling garage gate repair Yonkers

Is the garage gate safe?

This is a big question, so generally we will say that every garage gate with an issue, whether it is a garage gate in Yonkers or a garage gate in Mount Vernon NY, If you are visiting our website, you probably experiencing issues with your door, and if this is the case, we will recommend you to stop using the door. It may be safe for use, but we cannot determine that until we will come and inspect the door. So the best answer will be: If you suspect that there’s something wrong, there is probably something wrong. Hire overhead doors company in New York to come and fix the garage gate for you.

Why my garage gate is noisy?

There are many options for a noisy garage gate. It might be a problem with the mechanism of the door, or you may ignored the need for tune up. The best thing to do will be to lubricate the door and see if it solve the problem, if not, contact us for same day garage gate repair service in New York. From Mount Vernon, through Yonkers, to garage gate repair in Westchester County, we are here to help.

Why the garage motor can’t open the door to the garage?

There is a possibility that there is something wrong with the garage motor, but it can also be a problem with the mechanism of the garage gate or both. We need more info to determine what the exact reason that prevent your garage gate from opening is. Often it is a problem with the door itself that appear as a problem with the motor.

Why the remote control is not working?

If the remote control (The clicker) is not triggering any respond from the electric motor, first try to replace the battery. People forget that there is a battery inside that can empty after few years. If that doesn’t solve the problem, you might need to reprogram the remote, or it can be a problem with the motor itself.

Garage foor services

Should I fix the garage gate doing it myself?

Some garage gate issues can be repaired in do-it-yourself, and there garage issues which require certain knowledge and equipment that only well trained garage gate technician has. It all depend on what kind of problem there is, that prevent the garage gate from operating properly. If you need to replace the door, the spring or the motor, you better consider hiring a local garage gate expert. If it is a problem with the safety sensors, basic tune up, or other basic repairs, you may be able to repair it by yourself.
There are many articles explaining about garage gate repair do-it-yourself and garage gate troubleshoot. The important thing is to make sure that you fully understand everything before you decide to repair your overhead door by do it yourself.
Always keep in mind that garage gate repair is not the place to try new things which can end with accidents, you need to make sure that you know what you are about to do and that you have the requires parts, the equipment, and of course the knowledge for repairing a garage gate by yourself. If you are not sure, simply ask, this what we are here for.

Where can I learn about garage gate repairs?

The internet is the best source for information on every subject, and the garage doors and gates is not different. You can search on You Tube for garage gate Videos. There are explanations there regarding almost every aspect of the garage gate industry. You can also visit this garage door community, where technicians and home owners share experiences about garage door repairs. Alternatively, you can visit our Blog, or visit directly the pages that you are interested in. Here is a partial list of the informative pages on our website, and other sources over the web:

Commercial garage door


For Help, Questions, or anything else
Call: 914-205-6141